退款及退换 Refund Policy

Return and Exchange 

訂單一經確認，我們將不接受任何理由取消或更改。

Once the order is confirmed, we are not able to cancel or change in any condition.

RETURN OF DAMAGED GOODS

我們於商品運送前會再三檢查，盡力確保商品品質。如商品在送抵時有任何損壞，請於貨物送抵後7天內電郵homylifestyle@gmail.com 或 WhatsApp至62837010，通知我們商品損壞狀態，並附上照片，以便商討有關換貨安排。請注意所有包裝必須完整保留並出示購貨之單據，否則我們有權拒絕換貨。於檢查後，我們會為閣下安排更換同款商品（退款，更換成其他商品將不予接受）。對於不符合要求的商品，我們將不予接受更換，並會原樣寄回給顧客。

以上更換條款並不適用於易碎商品(任何陶瓷商品)。如閣下發現易碎商品送抵時有任何損壞，請於7天內，攜同損壞之商品，於辦公時間內到工作室更換同款商品。請注意所有包裝必須完整保留並出示購貨之單據，否則我們有權拒絕換貨。於檢查後，我們會為閣下安排更換同款商品（退款，更換成其他商品將不予接受）。對於不符合要求的商品，我們將不予接受更換。

All items undergo a comprehensive quality check for damage before we are delivering to customers. Should you receive an item that is damaged, please contact us by emailing in homylifestyle@gmail.com or WhatsApp to 62837010 within 7 days (with photo attachment). After checking, we will issue a replacement. The shipping, tax and duties ' costs on the replacements will not be charged.

Please ensure that all returned items must be in well packaged. The original sales invoice is also required. Otherwise, afterhours. reserves the right to refused to exchange.

The above replacement terms do not apply to any fragile products (ceramic products). Should you receive any fragile products (ceramic products) item that is damaged, please bring along the damaged product to afterhours. studio during office hours to replace the same product within 7 days . After checking, we will issue a replacement. 

Please ensure that all returned items must be in well packaged. The original sales invoice is also required. Otherwise, afterhours. reserves the right to refused to exchange.

afterhours. 保留一切修訂條款及細則之權利，毋須另行通知。

如有任何爭議，將以afterhours.之決定為最終結果。

afterhours. reserves the right to amend the terms and conditions without prior notice. Should there be any dispute, afterhours. decision would be final.